Shipping policy
At Aquve, we believe the experience begins from the moment you place your order.
We carefully prepare each order and work to deliver your Aquve essentials as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will begin processing on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
United States Shipping
Orders shipping within the United States are fulfilled from our U.S. fulfillment location.
Standard shipping is $7.95 USD. Complimentary standard shipping is available on orders of $99 USD or more. Additional shipping options and rates, where available, are shown at checkout.
Delivery estimates are provided at checkout and begin once your order has been dispatched.
Australia Shipping
Orders shipping within Australia are fulfilled from our Australian fulfillment location.
Standard shipping is $7.95 AUD. Complimentary standard shipping is available on qualifying orders. Additional shipping options and rates, where available, are shown at checkout.
Delivery estimates are provided at checkout and begin once your order has been dispatched.
International Shipping
At launch, Aquve ships exclusively within the United States and Australia.
We look forward to expanding to additional markets in the future.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking information to update after your order has been dispatched.
Shipping Delays
While we do our best to deliver within the estimated timeframes provided, shipping delays may occasionally occur due to circumstances outside of Aquve's control, including carrier delays, weather events, peak holiday periods, or other unexpected disruptions.
If your order has not arrived within the expected delivery window, please contact us and we will help locate your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
If you notice an error after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes can be made after an order has entered processing.
Aquve is not responsible for orders delayed or delivered incorrectly due to incorrect shipping information provided by the customer.
Questions?
We're here to help.
Contact Aquve at: