Terms of service

Last updated: August 25, 2026

These Terms of Service (“Terms”) govern your use of the Aquve website and your purchase of products from Aquve Group Pty Ltd (“Aquve”, “we”, “us”, or “our”).

By accessing our website, creating an account, or purchasing products from Aquve, you agree to these Terms.

Please read these Terms carefully before using our website or placing an order.

About Aquve

Aquve Group Pty Ltd is an Australian company operating the Aquve brand and website.

Aquve Group Pty Ltd
ABN: 78 691 595 579
Australia

Our products are currently available to customers in Australia and the United States.

Using Our Website

You may use the Aquve website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use our website in a way that may damage, disable, or interfere with our services
  • Attempt to gain unauthorized access to our website, systems, or customer accounts
  • Use our content, images, trademarks, or materials without our permission
  • Provide false information when creating an account or placing an order

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

Products and Availability

We make every effort to ensure that product descriptions, images, sizing information, pricing, and availability are accurate.

However, we cannot guarantee that all information will always be completely error-free.

Product colors may vary slightly depending on your device, screen settings, or photography conditions.

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution.

Product Information and Fit

Aquve products are designed with a focus on fit, movement, space, and freedom.

Individual experiences with fit and comfort may vary based on body shape, preferences, and sizing choices.

We encourage customers to review our sizing information and contact us with questions before purchasing.

Our returns and exchanges are governed by our Returns & Exchanges Policy.

Orders and Payments

By placing an order with Aquve, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided
  • You accept responsibility for reviewing your order before completing purchase

Aquve reserves the right to refuse or cancel orders in circumstances including:

  • Suspected fraud
  • Pricing errors
  • Product availability issues
  • Violations of these Terms

If an order is cancelled after payment has been processed, we will issue an appropriate refund.

Pricing and Currency

All prices are displayed in the applicable currency shown on our website and may vary depending on your location.

Prices, promotions, and availability may change at any time.

We make reasonable efforts to ensure pricing information is accurate. If a significant pricing error occurs, we reserve the right to correct the error and contact you before completing your order.

Shipping and Delivery

Shipping times and costs are described in our Shipping Policy.

Aquve is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, customs processing, or other unexpected events.

Returns and Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy.

Please review that policy before purchasing.

Nothing in these Terms limits any rights or remedies you may have under applicable consumer protection laws.

Intellectual Property

All content on the Aquve website, including:

  • Brand names
  • Logos
  • Designs
  • Images
  • Photography
  • Text
  • Graphics
  • Product concepts
  • Website content

is owned by or licensed to Aquve Group Pty Ltd and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or use Aquve content without our prior written permission.

User Content

If you submit reviews, feedback, images, comments, or other content to Aquve, you grant us permission to use that content for purposes related to operating, improving, and promoting Aquve.

You confirm that any content you provide does not violate the rights of others or applicable laws.

Third-Party Services and Links

Our website may include links to third-party websites, services, or applications.

Aquve is not responsible for the content, availability, or privacy practices of third-party services.

Your use of third-party services is subject to their own terms and policies.

Disclaimer

Aquve products are designed as everyday apparel.

Information provided on our website is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Aquve does not make medical claims regarding the prevention, treatment, or cure of any health condition.

Limitation of Liability

To the maximum extent permitted by applicable law, Aquve is not responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits any rights or protections that cannot be excluded under applicable consumer protection laws.

Australian Consumer Law

For customers in Australia:

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a repair, replacement, refund, or other remedy where a product does not meet applicable consumer guarantees.

United States Customers

For customers in the United States:

These Terms do not limit any rights or protections you may have under applicable federal or state consumer protection laws.

Governing Law

These Terms are governed by the laws applicable to Aquve Group Pty Ltd in Australia.

Any disputes will be handled in accordance with applicable laws and regulations.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, or legal requirements.

Updated Terms will be posted on this page with the revised effective date.

Contact Us

If you have questions about these Terms, please contact us:

Aquve Group Pty Ltd
ABN: 78 691 595 579
Australia

Email: support@aquve.com